Ronak
Desai
From intuitive voice interfaces to seamless cloud-based collaboration experiences, I am dedicated to bringing robust network infrastructure to life with precision, strategic vision, and a relentless pursuit of perfection.
Hi! Nice to meet you.
My name is Ronak Desai, and I am a Unified Communication Engineer currently working at Morgan Stanley. I specialize in designing, verifying, and optimizing robust enterprise voice infrastructure.
With an extensive background in SIP protocols, cloud-based SaaS migrations, and telecom architecture, my goal is always to deliver crystal-clear, reliable communication systems.
Having recently completed my MBA at Rutgers University, I bring a unique blend of technical expertise and business acumen. This helps me to think strategically about any project, ensuring that engineering decisions align seamlessly with broader, long-term business goals.
My Strengths
Technical Skills
Most Proud Of
My Discipline
Towards constant self-improvement.
Courage I Have
To take tough decisions.
My Family
Because together we are better.
"I aim to turn complex collaboration tools into simple human experiences that help teams go further together."
Showcase & Experience
I love building and managing seamless voice architectures using frontend and backend telecom technologies. Here is a timeline of my career projects.
Trader Voice Engineer
Morgan Stanley
- ▹ POC, lab testing, product certification and verification of IPC, Cisco Expressway, Jabber, UCCX, Cloud9.
- ▹ Design voice recording infrastructure and system such as retention, playback, retrieval in the lab environment.
- ▹ Develop all technical documentations to ops.
- ▹ Evaluate the voice recording impact of any change on voice product.
Trader Voice Engineer
Goldman Sachs
- ▹ Migration of legacy on-prem Trading platform collaboration solution to cloud-based SaaS solution (Cloud9).
- ▹ Supporting and maintaining the voice trading turrets Cloud9, IPC.
- ▹ Negotiated with Compliance to implement new Designs.
- ▹ Designing and implementing regression test plans.
Network Engineer (Remote)
Telstra
- ▹ Creating detail design diagrams based on requirements for Enterprise and SMB customers.
- ▹ Create/decommission Realms and Endpoints on Ribbon SBC and help operations onboarding the new client.
- ▹ Working on multiple customer voice platforms (FreePBX, Opensips) to set up SIP Trunks.
- ▹ Training IT Operations and Support staff to keep up the team with new solutions.
SIP Engineer
Comcast Business
- ▹ Designed and tested end-to-end call routing for various hosted voice solutions in IMS environment.
- ▹ Certified multiple IP PBX to in-house SIP Trunk platform and created customer PBX configuration guide.
- ▹ Testing and certification include installation, upgrade and patching of firmware in lab environment.
Trusted & Certified Technologies
CCNA Collab
CCNA R&S
JNCIA-Junos
Education Details
MBA in Business Strategy
Rutgers University
Equipped me with the acumen to think strategically, bridging the gap between technical infrastructure and business goals.
Post-Graduate Certificate
Wireless Information Networking
Bachelor of Engineering
Gujarat University